Latest 365 Platform Enhancements

As an association business platform that uses Microsoft Dynamics 365 as its foundation, we wanted to let you know what some of the latest enhancements to the platform include: Enhancements to Dynamics 365 applications include hundreds of new capabilities across Marketing, Customer Service, Portals, Omni-channel Engagement Hub, Field Service, Project Service, Social Engagement, Finance and Operations,…

Optimizing Operations: The Third Key to Digital Transformation

The next installment of our  Digital Transformation blog series involves Optimizing Operations. By automating mundane tasks and driving business efficiencies to a Cloud platform, an organization will inherently optimize their operations and accelerate their responsiveness. The Cloud provides previously unprecedented flexibility for all your IT operations that can be specifically designed to fit any organization’s needs.…

Engage Members: The 1st Key of Digital Transformation

In our previous blog post, Tips for Launching a Digital Transformation in an Analog World, we referenced that there are Four Keys to Digital Transformation: Engage Members Empower Employees Optimize Operations Transform Products and Services The first key, Engage Members, is something that associations and nonprofits wrestle with on a daily basis. To engage those…

Skype for Business is Out – Teams are In

For many of us currently using Microsoft Office 365, the Skype for Business feature has become the instant messenger of choice when trying to reach our fellow team mates. It quickly lets us know who is online, available, in a meeting or otherwise busy and others can likewise see your status. While this feature is…

Your Members are Texting – Are You?

Going to a public place and passively people watching used to be a fun pastime. In the not-so-distant past you might have seen a group of teenage girls giggling while checking out a cute boy from their class or two business professionals walking by, talking to each other about a big client. Today you would…