Since 2000, Altai Systems has been focused on association management software. Today we believe the historical AMS is too limiting and associations are best served using robust association-specific functionality built within the Microsoft 365 business platform. This means the tools you’ll use to manage your association allow you access to some of the best business tools available AND allow you the flexibility to incorporate technology you’re already using and love, directly into that platform. This provides your association not only what’s important and necessary, but it also goes beyond the traditional AMS to offer greater access to data, better reporting, enhanced member personalization, and access to the best collaboration technology available.
With that in mind let’s dive into our TOP 10 REASONS ASSOCIATIONS ARE SWITCHING TO ALTAI SYSTEMS.
- The Business Platform that Meets Your Needs Today and Tomorrow
Microsoft’s cloud is used by > 95% of Fortune 500 companies. Using Microsoft’s platform and infrastructure as our backbone allows us to leverage features ranging from infrastructure to accounting software (ERPs) to office software in addition to the association-specific features Altai has built that you would expect: dues, non-dues, events & meetings, marketing, full credentialing, donations, eCommerce, etc. And with automation, Business Intelligence, and artificial intelligence – the sky’s the limit!
What makes the system especially enticing is the ability to tailor the system to meet your unique needs. Not through costly customizations, but through thoughtful configuration. By working with you, we have a process in place that will make your implementation turn-key and through low code/no code, the power of the system is in the hands of the passionate user as your needs evolve.
- A Member Portal That Fits Any CMS
Altai’s Web Portal modules are more than a place for members to access personalized content. They are CMS-agnostic modules that empower two-way data anywhere you have access to your members or stakeholders. With or without a logged-in state, our modules grant responsively designed flexibility where content, commerce, and community come together.
- It’s the People That Get You There
Obviously, we want to sell you the wonders of an association system built within Microsoft Dynamics. But a recent study by Third Coast Consulting shows the type of software implemented has less of an impact on the success of implementation than the people you’re working with. We’re confident in our software – and confident in our process. Our process, our ease at integrating within the Microsoft 365 universe, and our ability to look ahead for you are what we’re bringing to the table to make sure you succeed.
- Security (Data, Physical, Backups, GDPR, etc.)
Stop worrying about the above and let experts do it. Microsoft has thousands of experts working 24/7 to make sure you are not exposed. (Exposed to mistakes, oversights, foreign governments, hackers, etc.) Microsoft spends $1 billion on security each year. They monitor 7 trillion cyber events a day. If you are thinking about backups, GDPR, data integrity, etc., you can now stop. With Microsoft, you can know your data is safe.
Microsoft has a team of thousands of developers continually working to make Dynamics 365 and its ecosystem better. This amounts to more development, enhancement, and innovation than all the traditional AMS vendors and platforms combined. Dynamics 365 has a proven track record of protecting its clients’ investment in CRM by delivering innovative new technology and functionality while preserving upgradeability. Since the Altai product is built within the Microsoft Dynamics 365 platform, our solution upgrades when they upgrade.
- Depth of Support
Want to be an expert in Microsoft Dynamics 365, or just want to find answers when you need them? With easy online access to training documentation, videos, courses, and direct support from Altai, the choice is yours. Microsoft Dynamics 365 also has more than 3 million users of CRM around the world and there are hundreds of self-maintained user communities, blogs, and forums.
- Business Process Automation
Business Process Automation (BPA) sounds complicated, but really it’s all about making your job easier. One of the primary areas of value that Altai brings to your organization is using the various tools within Microsoft Dynamics 365 to streamline your operations, so staff can do more member-facing and revenue-generating tasks.
For example, your membership and the credentialing system can be designed for specific job and security roles. Process-driven forms can guide staff through data entry, form-based business rules can drive actions to happen automatically, and workflows can run processes for you either on-demand or automatically. Using this functionality requires no programming and can be used by your organization with little to no additional reliance on Altai.
AMS Implementations take too long. A small implementation of a true CRM can take 6 months. . Altai has reduced that to a couple of months using survey automation and the Azure Platform to automate the setup and data conversion. The benefit of this automation is less cost, time, stress, and risk! We converted ANSI’s membership from iMIS to CMR in 45 days. We converted FCA’s entire AMS system and brought them live in 13 weeks.
- Artificial Intelligence Capabilities
Artificial intelligence. AI exists throughout the platform. Whether it is a reminder to call a member back because you have not heard from them in a while or asking the AI engine to tell you why community activity is down or leveraging the AI engine to tell you what leads to focus on, it is all there at your fingertips. Click here for an AI for sales demonstration.
Microsoft is the leader in AI for business. The AI team has a separate R&D budget of $5 billion/year. Microsoft recently took the #1 spot on some of the most prominent AI leader boards. In fact, one of those leader boards is hosted by Salesforce.
- Mobile Accessibility
Work from anywhere on almost any mobile device including iPad/iPhone, Android, and other platforms. Because Microsoft Dynamics 365 CRM has native mobile functionality, Altai can help you make even custom forms mobile compatible.
Altai also enables you to get closer to your members and make commerce easy for your members via mobile devices. We’re long past the days of mobile responsiveness being optional. We ensure your website interactions are too.
- Better Marketing Tools
Associations today face more competition and have even more pressure to show value to their members. Altai, built within Microsoft Dynamics 365, is designed to capture knowledge about a member to better market to and service them. We allow your organization to:
- Personalize messaging based on both member demographics and interests
- Understand who your most engaged members are
- Learn which products are generating the most revenue
- Know which services are considered the most valuable
- View which messages are getting the most response
You can then use this information to increase revenue and improve engagement across all your communication channels.
- Lower Cost of Ownership
Our clients tell us that the initial costs of the Altai/Microsoft Dynamics 365 CRM Solution are up to 30% less than a typical AMS solution or competing CRM solution. The ongoing costs are even better. The Altai business model is to help our customers be as self-sufficient as they want to be, and the Microsoft Dynamics 365 CRM product supports this by allowing our customers to configure their systems with easy-to-use tools. This means less reliance on the software vendor and lower support costs for you. Our upgrades are automatically delivered by Microsoft. This is a big difference from the months/weeks-long upgrades usually required with other systems.
Click the link below and learn how to help your organization digitally transform and enhance your mission: