The Evolution of AMS, CRM, and the Business Platform

In today’s association marketplace, most people in the industry understand the basic functions of an AMS (association management software) solution. At its core it is a database that houses membership, event, and basic accounting data.   Starting in 2005, progressive associations started learning about what the Fortune 500 companies where doing with true CRM systems…

Altai Announces New Partner

We are expanding our leadership team as a part of Altai’s continued growth and commitment to innovation. Therefore, we are excited to announce that as of January 1, 2019, Altai’s newest partner is Grant Costello! Journey to Partner Grant started as a Consultant with Altai in 2010. As time progressed, Grant wrote more and more…

Latest 365 Platform Enhancements

As an association business platform that uses Microsoft Dynamics 365 as its foundation, we wanted to let you know what some of the latest enhancements to the platform include: Enhancements to Dynamics 365 applications include hundreds of new capabilities across Marketing, Customer Service, Portals, Omni-channel Engagement Hub, Field Service, Project Service, Social Engagement, Finance and Operations,…

Closing the Millennials Membership Gap

Altai attendees of the ASAE’s Great Ideas Conference came back surprised that the two main themes that emerged were: 1) Association Management Systems (AMS) were holding back many organizations’ progress; and 2) Membership rates are going down across all organizational demographics. On the surface there may not appear to be a direct link between these…