Altai Events: Using Microsoft Teams for Event Management

Microsoft Teams Integration with Dynamics 365 From Concept to Execution to Finance Have you considered that Teams can extend beyond meetings, or webinars to large scale virtual conferencing complete with sponsorships, virtual booths, multiple concurrent sessions, conference-wide or focused broadcasting, as well as multiple moderators and contributors? Microsoft Teams does more than simple chat, collaboration,…

Enhance Your Members’ User Experience (UX)

No matter the mission, size, or benefits, Membership associations all have one thing in common: their members are their customers. Delivering top customer service is paramount to recruiting and retaining those members. Typical examples of customer service delivery outlets include face-to-face meetings and telephone calls, but one place that can get overlooked is your website.…

Simplification is the Path to Harmony in 2020

As 2019 begins to wind down, I am reflecting on what I learned this past year. The main concept I keep returning to is a message I learned attending my first .OrgCommunity Solutions Day: “Keep it Simple.”   You Can’t Be Everything to All Your Members  Garth Jordan, Chief Strategy Officer and Senior Vice President of the Healthcare…

GUEST BLOG: Life After Launch

When launching a new AMS platform, people often plan for the “go-live” and less so for the daily use, new integrations, and ongoing management that the system will require. As a companion to our previous joint webinar, Life After Launch, Rebecca Achurch of Achurch Consulting breaks apart the first 12+ months into manageable pieces so that…

The Evolution of AMS, CRM, and the Business Platform

In today’s association marketplace, most people in the industry understand the basic functions of an AMS (association management software) solution. At its core it is a database that houses membership, event, and basic accounting data.   Starting in 2005, progressive associations started learning about what the Fortune 500 companies where doing with true CRM systems…