GUEST BLOG: Life After Launch

When launching a new AMS platform, people often plan for the “go-live” and less so for the daily use, new integrations, and ongoing management that the system will require. As a companion to our previous joint webinar, Life After Launch, Rebecca Achurch of Achurch Consulting breaks apart the first 12+ months into manageable pieces so that…

The Evolution of AMS, CRM, and the Business Platform

In today’s association marketplace, most people in the industry understand the basic functions of an AMS (association management software) solution. At its core it is a database that houses membership, event, and basic accounting data.   Starting in 2005, progressive associations started learning about what the Fortune 500 companies where doing with true CRM systems…

Altai Prize Winners Fall 2018

This Fall we exhibited at both AMS Fest in Washington, DC and the 2018 ICE Exchange in Austin, TX. At both events we offered drawings for Amazon gift cards. We are excited to announce our winners! Our AMS Fest 2018 winner was Phaedra Stoger, who works at the National Council of State Housing Agencies. Upon…

Latest 365 Platform Enhancements

As an association business platform that uses Microsoft Dynamics 365 as its foundation, we wanted to let you know what some of the latest enhancements to the platform include: Enhancements to Dynamics 365 applications include hundreds of new capabilities across Marketing, Customer Service, Portals, Omni-channel Engagement Hub, Field Service, Project Service, Social Engagement, Finance and Operations,…