CRM: An Evolution

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CRM – The Full Scope When organizations implement a CRM, their top IT people focus on implementation and integration. Often the focus is kept on the technical aspects of the software, which is important for ultimate use, but unfortunately can lead to problems if the “big picture” is not taken into consideration. CRM is more…

Microsoft Acquires LinkedIn – What That Means for CRM

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On June 13th it was announced that Microsoft will acquire LinkedIn for $196 per share in an all-cash transaction valued at $26.2 billion. This acquisition is part of Microsoft’s growing plan to expand its scope for its corporate customers. Career management, which is built into our product, has always been important to our clients and their…