Quite frankly, it’s about business. Does this sound familiar? Your membership is growing, you want to add new lines of business, and your staff is more focused on processes than members. Your 25 year old association management software (AMS) has data in different areas; you don’t know what is working and what is not working and…
As a Partner at Altai Systems, Inc., I am frequently asked, “Why do I need a Social AMS/CRM?” by those unfamiliar with the system. So in response to that question, I wanted to write a blog article about some advantages a Customer Relationship Management (CRM) system has over a traditional Association Management System (AMS). If you…
Most of us know that Microsoft has made life easy for those on the cloud. They never have to wonder what rollup they are on, if they need one, or scheduling it. Unfortunately for those that have Microsoft Dynamics CRM on premise, it takes a little more work to stay current. While most large organizations…
Did you know that there are entire companies that have gone out of business because their software did not upgrade well? I remember being on design committees with the Dynamics Great Plains teams in the old days and we were looking at Realworld and SBT’s accounting software. Once you modified their accounting software you were…