2017 MM&C Conference Booth Prize Winner

At last week’s Marketing, Membership & Communications Conference put on by ASAE in DC, we were excited to have the opportunity to award our booth prize of a virtual reality headset to Jennifer Williams. Jennifer is the Marketing Manager for the Water Environment Federation, a membership and advocacy organization based in Alexandria, Virginia. The Water…

CRM: An Evolution

CRM – The Full Scope When organizations implement a CRM, their top IT people focus on implementation and integration. Often the focus is kept on the technical aspects of the software, which is important for ultimate use, but unfortunately can lead to problems if the “big picture” is not taken into consideration. CRM is more…

What Your Nonprofit / Association is Not Hearing: The Need for Social Media Listening Part 2

How Organizations Can Benefit from the Right Kind of Social Media Strategy In addition to helping to drive the type of content that would be beneficial to post to their own social media outlets, nonprofits/associations should implement the following steps:                       1.  Listen Everywhere                       2.  Analyze Sentiment                       3.  Drive Engagement  1.   Listen…

What Your Nonprofit/Association is Not Hearing: The Need for Social Media Listening Part 1

The way organizations conduct business has changed drastically over the past 30 years.  From typing memos on typewriters to using multifunctional PC’s or from hand writing “While You Were Out” notes to texting executives messages on their smartphones, technology has influenced not only how organizations conduct business but also how they disseminate information to their…

Standardizing and Documenting the Use of JavaScript Functions

Today’s blog entry is geared a bit more towards our tech minded audience. Altai’s Business Solutions Consultant, Kevin Baker has put together an easy to follow guide to standardizing and documenting the use of JavaScript functions. There are a few suggested rules when utilizing jscripts in a CRM application – Utilize a standard prefix for…

Surviving Upgrades

Did you know that there are entire companies that have gone out of business because their software did not upgrade well?   I remember being on design committees with the Dynamics Great Plains teams in the old days and we were looking at Realworld and SBT’s accounting software.   Once you modified their accounting software you were…