As an association business platform that uses Microsoft Dynamics 365 as its foundation, we wanted to let you know what some of the latest enhancements to the platform include:
- Enhancements to Dynamics 365 applications include hundreds of new capabilities across Marketing, Customer Service, Portals, Omni-channel Engagement Hub, Field Service, Project Service, Social Engagement, Finance and Operations, and Business Central. They are also introducing a new set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist.
- New intelligence applications employ decades of AI work pioneered by Microsoft Research to make Dynamics 365 more intelligent. You can enhance sales performance and planning with the new Dynamics 365 AI for Sales application. This one is one of our favorites! This will allow organizations to use AI to analyze and use membership data like never before.
- New Power Platform capabilities combine Power BI, PowerApps, Microsoft Flow, the Common Data Service for Apps, and Power BI dataflows into an unmatched palette of tools to extend, customize, and integrate Dynamics 365 and Office 365 into your environment. Organizations can now leverage the Power Platform to simplify data entry, reporting and take actions within Dynamics.
- Data integration provides built-in connectivity to the Power Platform and more, with data across hundreds of business systems, enabling rich and intelligent experiences. The Common Data Model provides semantic consistency for canonical business entities across Dynamics 365, Common Data Service for Apps, and Power BI dataflows, increasing value and saving time for application developers, ISV partners, and integrators. We think your IT department will love this!
- Deeper integrations with other Microsoft products offer seamless experiences with Microsoft Outlook, Teams, SharePoint, Stream, Azure, and LinkedIn. They have enhanced Dynamics 365 with data and signal from Office 365 and Bing. For users of Office 365, have you noticed the LinkedIn component within Office? You can now get deeper contact insights from within Outlook! Your Membership team will love this!
- Performance, usability, and supportability enhancements improve the applications and underlying platform, and provide a better experience for you to run your organizations.
To learn more about how you can access all these features and more through Altai’s unified platform, contact firstname.lastname@example.org.