Altai Systems Partner and Chief CRM Architect. My job is to make sure our company turns clients into references.
Since 2000, Altai Systems has been focused on association management software. Today we believe the historical AMS is too limiting and associations are best served using robust association-specific functionality built within the Microsoft 365 business platform. This means the tools you’ll use to manage your association allow you access to some of the best business tools available AND allow you the flexibility to incorporate technology you’re already using and love, directly into that platform. This provides your association not only what’s important…
Successful Association leaders are those who think strategically. If you are a leader whose organization is considering a major digital change, careful planning is necessary to ensure success. Your plan needs to incorporate vision, insight, reality, and your constituents. The following six steps can help you navigate your next digital project from planning through to…
“What was months and weeks is now days and hours” The 4th Industrial Revolution is all about the “rapidness” of software solutions. What used to take months and years now takes hours and days to accomplish. To do this we need to leverage new tools and adopt a new way of thinking. Recently we applied this idea to a client request that we digitally re-imagined. One of…
In today’s association marketplace, most people in the industry understand the basic functions of an AMS (association management software) solution. At its core it is a database that houses membership, event, and basic accounting data. Starting in 2005, progressive associations started learning about what the Fortune 500 companies where doing with true CRM systems…
As a Partner and Co-Founder of Altai, I want to let you know that you are going to see a lot about digital transformation coming from us over the next year. You may ask “What’s going on?” Digital transformation is all about reacting to velocity of change. The loom took 100 years to get from…
On June 13th it was announced that Microsoft will acquire LinkedIn for $196 per share in an all-cash transaction valued at $26.2 billion. This acquisition is part of Microsoft’s growing plan to expand its scope for its corporate customers. Career management, which is built into our product, has always been important to our clients and their…
Today’s web users have short attention spans and want to be able to access whatever they need quickly with minimal clicks. They want to be able to register for an event, renew a membership, make a donation, etc. all through an organization’s website. But to be able to accommodate them while capturing all the necessary…
Quite frankly, it’s about business. Does this sound familiar? Your membership is growing, you want to add new lines of business, and your staff is more focused on processes than members. Your 25 year old association management software (AMS) has data in different areas; you don’t know what is working and what is not working and…
As a Partner at Altai Systems, Inc., I am frequently asked, “Why do I need a Social AMS/CRM?” by those unfamiliar with the system. So in response to that question, I wanted to write a blog article about some advantages a Customer Relationship Management (CRM) system has over a traditional Association Management System (AMS). If you…
Did you know that there are entire companies that have gone out of business because their software did not upgrade well? I remember being on design committees with the Dynamics Great Plains teams in the old days and we were looking at Realworld and SBT’s accounting software. Once you modified their accounting software you were…
