Quite frankly, it’s about business. Does this sound familiar? Your membership is growing, you want to add new lines of business, and your staff is more focused on processes than members. Your 25 year old association management software (AMS) has data in different areas; you don’t know what is working and what is not working and…
As a Partner at Altai Systems, Inc., I am frequently asked, “Why do I need a Social AMS/CRM?” by those unfamiliar with the system. So in response to that question, I wanted to write a blog article about some advantages a Customer Relationship Management (CRM) system has over a traditional Association Management System (AMS). If you…
What do text messages, emails, dues payments and event registrations all have in common? They contain data, the amount of which, according to recent studies, is doubling worldwide every two years. A massive amount of new data is generated daily from a range of sources, and unbeknownst to most organizations, they are housing a treasure-trove…
How Organizations Can Benefit from the Right Kind of Social Media Strategy In addition to helping to drive the type of content that would be beneficial to post to their own social media outlets, nonprofits/associations should implement the following steps: 1. Listen Everywhere 2. Analyze Sentiment 3. Drive Engagement 1. Listen…
The way organizations conduct business has changed drastically over the past 30 years. From typing memos on typewriters to using multifunctional PC’s or from hand writing “While You Were Out” notes to texting executives messages on their smartphones, technology has influenced not only how organizations conduct business but also how they disseminate information to their…
Recently one of our largest clients went live. This was a massive project made possible by the partnership that we developed with the client’s team. Part of the process included transferring many, many, many records in a precise and timely manner. Altai’s Business Consultant, John Klemetsrud has written about this part of the process in today’s…
Most of us know that Microsoft has made life easy for those on the cloud. They never have to wonder what rollup they are on, if they need one, or scheduling it. Unfortunately for those that have Microsoft Dynamics CRM on premise, it takes a little more work to stay current. While most large organizations…
Today’s blog entry is geared a bit more towards our tech minded audience. Altai’s Business Solutions Consultant, Kevin Baker has put together an easy to follow guide to standardizing and documenting the use of JavaScript functions. There are a few suggested rules when utilizing jscripts in a CRM application – Utilize a standard prefix for…